Return to Noticeboard Stories

Changes to Radio Teleswitch (RTS) electricity meters

Does your property have a non-smart electricity meter which switches between peak and off-peak tariff rates?  If so, your meter may use Radio Teleswitch (RTS) technology.  The BBC radio service that supports RTS is planned to be phased out by 31st March 2024, so your electricity supplier will be required to upgrade any affected electricity meters before this date.  Your supplier will be able to tell you if you have an electricity RTS meter. 

Please click the link below to view the latest update from Ofgem which has more information.

https://www.ofgem.gov.uk/information-consumers/energy-advice-households/radio-teleswitch-electricity-meters-consumer-guidance

Please note that if you have a heat with rent meter where Bield pay for the electric heating consumption and you have your own supplier for other electricity consumption, these should not be switched to smart meters yet.  Bield are currently working on a solution with Scottish Power and we will be in touch in due course.

If you would like additional advice on this matter, Energy Advocacy service Changeworks can be contacted online at https://www.changeworks.org.uk/referral, or via telephone on 0800 870 8800.